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This article explains how to get SLA data from for a specific issue using REST API.

Requirements

• Get SLA data from Jira Issues in the Cloud.

• Get the issue where SLA is broken.

• Get the relevant date when the following:

  • SLA started

  • SLA paused

  • SLA resumed

  • SLA finished

STEPS:Following are the steps to get the SLA Data using REST API functions:

1. Use the REST API function below for a specific issue and SLA.

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2. Choose which data to retrieve based on the above Rest API Call’s call’s response:

• Elapsed duration

• Remaining duration

• Overdue duration

• Paused duration

• Start date

• Target date (deadline)

• End date and etc

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