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Table of contents

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Info

Synchronization with Tempo Apps is a BigPicture Enterprise feature and is currently available on:

  • Jira Server 

  • Jira Data Center

  • Jira Cloud (BigPicture version 8.2 (21 Oct 2021) or higher)

Synchronization will only work if plugins are installed within the same instance of the Jira environment (this applies for Jira Server as well as Jira Data Center).

More information on the differences between cloud and server versions of the App can be found here.

To synchronize with Tempo Apps, make sure to have one of the following installed:

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Action performed in Tempo

What will happen with the data in BigPicture during the synchronization?

Adding a Resource

  • If in BigPicture the Resource already exists for the same user in Jira, the Resource will become synchronized, and its status will become synchronized with its counterpart in Tempo, meaning the Resource will be assigned to the Workload and Holiday Plan which was predefined and assigned to in Tempo plugin.

  • If in BigPicture the Resource does not exist for the same Jira user, then with data pulled from Tempo, a new external synchronized Resource will be created.

Resource Modification 

  • If the corresponding Resource is synchronized, then changes will be synchronized.

  • If the corresponding Resource is overwritten, then changes will be ignored.

Deleting Resource

  • The corresponding Resource changes its status to 'native’ (regardless if it was synchronized or overwritten)

Action performed in BigPicture

What will happen with the external Resource (coming from Tempo)? 

Adding a new Resource

  • Nothing will happen with the external Resource. It will be added as a native one.

Adding an external Resource

  • This operation cannot be performed

Modifying a native Resource

  • Nothing will happen to external Resources. It will be modified and will still hold a ‚native’ status. 

Modifying an external Resource

  • If the Resource is synchronized, then changes will be applied, and the Resource will change its status to ‚overwritten’.

  • If the Resource is already ‚overwritten’ then changes will be applied without a status change.

Warning: It is possible to switch ‚overwritten’ Resource back to its ‚synchronized’ state by clicking the ‚Resynchronize with Tempo’ button in the detailed view of that specific Resource.

Deleting a native Resource

  • This operation cannot be performed

Deleting an external Resource

  • This operation cannot be performed

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