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Dual Licensing support

KIWI plugin KIWI™ app supports both Kepler cPrime and Atlassian licenses, but you only need one valid license to run the pluginapp, which that either can either be provided as the the kiwi.lic file, or as the key generated via the the Atlassian Marketplace.

The order in which the licenses are checked is:

  1. Atlassian License
  2. Kepler cPrime License

It is is strongly recommended that  that you do not install both licenses at once, as this might yield unwanted results. For example, consider that you have an Atlassian License with the support date expired and one valid Kepler cPrime License. In this case you cannot update the pluginapp, because the Atlassian License is checked first and its support date is expired.

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Starting with katl-commons version 2.5.5 a new plugin, called Warden, will be automatically installed by any paid add-on (including KIWI). This plugin is responsible with the management of licenses (both JIRA and Kepler). Do not attempt to uninstall it without removing first all the Kepler paid add-ons.

Atlassian Licensing

The Atlassian Marketplace allows you to easily purchase or generate an evaluation license for KIWI.

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After generating the license key is generated, all you have to do is access the the Administration-> Add-ons-> Plugins section Manage add-ons section in your JIRA Jira instance and paste the key into the corresponding plugin app textbox.

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Using an older version of the Universal Plugin Manager

If you are using an older version of the Universal Plugin Manager, we provide a custom page in Kepler General Parameters -> Licensing where you can install the Atlassian License. After installing the plugin, you have a 30 minute grace period to access the Licensing page and enter a valid license. If, however, after 30 minutes you do not have a valid license (Kepler or Atlassian) the plugin will disable itself.

Kepler Licensing

The Kepler license is a file (kiwi.lic) which must be placed in the For more information see UPM documentation.

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cPrime licensing

To apply cPrime licensing:

  1. Contact our support to obtain this file. 
  2. Copy the file to the <JIRA_HOME>/kepler

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You can view details for your kepler license by accessing the Kepler Licenses page from Kepler General Parameters -> Licensing menu:

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  1.  folder.
  2. Ensure that Jira has read and write access to the file.
  3. Restart Jira.

cPrime License Page

To check the validity of our apps:

  1. In your Jira, go to Administration > Add-ons.
  2. Select cPrime Plugins Configuration > Licensing menu.
    The cPrime Licenses page shows the expiration and maintenance date, user limit and validity message for each

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  1. license

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  1. , including warnings that reflect the current status of all your licenses.

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Tip
titleReminder

Don't forget that you need only one valid license to run the pluginapp.

Note
titleRemoving an unused license

If you want to remove a no longer used Atlassian license, this can be done in UPM (for UPM 2.0.1+) or in our Licensing section , by removing the old license key and clicking Update. To remove a Kepler cPrime license, you have to delete the correspondent .lic file from the kepler folder. Note that any change to the Kepler license requires a server restart.