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Post function to assign an issue to a user within a specified role when a field within that issue matches.

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This page is about JEP Cloud. Using Jira On-Prem? Click the On-Prem button above.

Excerpt
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Post function to assign an issue to a user within a specified role when a field within that issue matches.

This post function assigns an issue to a user within the specified role automatically, if your selected field matches the value entered. For instance, you can define a post function to assign issues automatically to the escalated user's project role within the transition Start Progress, if the priority of the issue is critical.

To add

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the Assign to Specific User Role Based on Issue Field

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post function, follow these steps:

  1. Click the Jira cog icon > Issues > Workflows.

  2. After finding the workflow, go to the three-dots icon and click Edit. Navigate to the transition of your workflow

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  1. .

  2. Switch to the Post Functions tab

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  1. .

  2. Click the Add post function link.

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  2. Select JEP - Assign to Specific User Role Based on Issue Field Post Function and then click the Add button.

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  1. Select the Project Role that the issue will be assigned to, select a

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  1. Field, and enter the matching string (Match Value). If the value of the field matches

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  1. the value you defined, then the issue will be assigned to a user in that project role.

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  2. Click

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  1. Add, and you’ll be redirected to the Post Functions list.

  2. Don’t forget to click Publish Draft to publish the workflow and save your changes.

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Please bear in mind that if you use this post function within Create Issue Transition, the post function should be placed right after the Creates the issue originally statement. 

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Do not forget to publish the workflow!