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This page is about Chat for JSM Cloud. Using Server or Data Center? Click the Server button abovehere.

WhatsApp Business makes interacting with customers easy by providing tools to automate, sort, and quickly respond to messages. It's also intended to feel and work just like WhatsApp Messenger. You can use it to do everything that you're used to doing, from messaging to sending photos.

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If you don’t have WhatsApp Business, we highly recommend you visit the official website to learn more about it.

We've summarized how to set up the WhatsApp Business Platform by Meta below. Check out the official guide for more details.

To Get Started:

Create a Meta App

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  1. Go to http://developers.facebook.com > My Apps > Create App. Select the "Business" type and follow the prompts on your screen.

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  1. Locate the WhatsApp product on the newly created app's dashboard and click Set up.

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  1. Next, you will see the option to select an existing Business Manager (if you have one) or, if you would like, the onboarding process can create one automatically for you (you can customize your business later, if needed). Make a selection and click Continue.

Tada! 🎉 Your Meta App with WhatsApp product has been successfully created!

Send a Test Message

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  1. On the Getting Started

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  1. tab, select your test phone number in the From field.

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  1. Add the phone number you would like to message in the To field.

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  1. Click Send Message to send the first message. As an alternative, you can copy the code sample provided and execute it in your

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  1. terminal or in Postman.

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That’s it! You have just sent a test message! (smile)

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Please note that there are additional steps required to use WhatsApp Business including: getting application approval, adding your business phone number, obtaining user opt-in, and adding pricing and payment.

Find out more in Meta's documentation.

🚀 Next Steps

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System User Access Token

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Phone Number ID

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App Token

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App Secret