Go to https://marketplace.atlassian.com and enter /apps/1224706/helpdesk-ai-powered-slack-support and search for HelpDesk+ for Slack in the search field.
Select your hosting type (Cloud or Data Center) and click the the Try it free button.
For Cloud customers, choose your Jira instance from the dropdown menu and click
Start Free Trial
. This will redirect you to Manage Apps in
your Jira instance. Look for a notification in the bottom left corner
indicating that HelpDesk+ for Slack
is being added.
For Data Center, you will be redirected to my.atlassian.com, where you will generate a license
and be presented with installation instructions
.
Configure the app
Click Get Started on the notification , or “Configure” Configure on the Manage Apps entry after installation.
Click the Copybutton, then and select the Go to the Application Links button.
Info |
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The experience looks slightly different here for Cloud and Data Center. |
Cloud:
Data Center: