Having a help menu allows you to perform self-assistance in navigating through the application. The connector can assist you as a workplace user to send a help menu when mentioning the bot's name.
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Launching the help menu
Mention the bot name followed by "help", For example, "@bot-name help" in your Workplace chat.
The bot will reply with a help menu.
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You have three help topics to choose from:
Shortcode List - Lists the shortcode commands available to be used.
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Comment - Shortcode to send comments to Jira issues. Refer to Sending comments to Jira Issues for more details.
Unwatch - Shortcode to unwatch Jira issues. Refer to Unwatching Jira Issues for more details.
Update status - Shortcode to update Jira issues. Refer to Updating Jira issue's status field for more details.
Feedback - Sends a feedback form about the application.
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Exit - Closes the help menu.