This page will guide guides you through the process of installing Security and Encryption for Confluence Server & Data Center.
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Installation
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Installation using an Atlassian License (a license bought through the Atlassian Marketplace). | Log into your Confluence instance as an |
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The Manage add-ons screen loads.Click
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STEP 1: Install the app
- Go to the top right of the page and click on the cog icon > Manage apps
- Click Find New Add-ons.
Search for Security and Encryption for Confluence Server & Data Center
- Click on Install.
- Ensure the add-on is installed successfully.
STEP 2: Install the ServiceRocket License
- Purchase a ServiceRocket license from the ServiceRocket Marketplace and you will be given a link to download the license key.
- Go to the top right of the page and click on the cog icon > General configuration.
In the sidebar, under Security and Encryption for Confluence Server & Data Center, click License.
- Upload the ServiceRocket License.keyfile by clicking Choose File.
- Click Install.
- if your license is valid, it will be displayed under Current License.
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To install a Premium edition license, follow the same steps as shown under the ServiceRocket Licensing tab. |
Switching Between Atlassian Licenses and ServiceRocket Licenses
Switching from a ServiceRocket License to an Atlassian License
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In the sidebar, under Security and Encryption for Confluence Server & Data Center, click License.
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Switching from an Atlassian License to a ServiceRocket License
- Go to the top right of the page and click on the cog icon > Manage apps.
Go to Security and Encryption for Confluence Server & Data Center and click on the pencil icon next to License key.
- Remove the license and click Update.
In the sidebar, under Security and Encryption for Confluence Server & Data Center Configuration, click License.
- Upload your ServiceRocket License.keyfile by clicking Choose File.
- Click Install.
Frequently Asked Questions
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This may happen if you have a large instance and may also happen or if you are upgrading from a previous version. We advise you to wait it out especially if your instance contains large amounts of data. |
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This app supports Dual Licensing. This means you may choose to use this app by purchasing either a ServiceRocket license or an Atlassian Marketplace license.
If you have an existing valid ServiceRocket license and want to switch to an Atlassian Marketplace license, you need to uninstall the ServiceRocket license first.
Likewise, if you have an Atlassian Marketplace license and want to switch to a ServiceRocket license, you will need to uninstall the Atlassian Marketplace license as well.
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Check our /wiki/spaces/GENSUPP/pages/483297202for more help on this topic. |
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If you have questions about our |
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app licenses, consult |
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our support team. |
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If you have a valid license for the designated |
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app, the license key |
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is stored on the MyAtlassian site. This site manages your Atlassian-related licensing and orders. Copy the license key and manually paste the key in the Universal Plugin Manager |
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