Get in Touch
Visit our contact page or raise a ticket in our support portal.
Help Us Help You
When contacting us with an issue, provide us with the following information
app version number
Confluence version number
your page's Storage Format markup
HAR File
To get your page's Storage Format content
go to Tools > View Storage Format (you may need administrator rights for this)
copy the contents
save it in a .txt file
send us the storage format
Here is how you can generate a HAR file
replicate the issue and generate the HAR file.
send us the HAR file
We will get back to you as quickly as possible and try to solve any issue that you are facing with our products.
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You may also need to import similar content sent back by our support engineers. If you install the Confluence Source Editor you should be able to use the content we send back to you. |
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excerpt | Get in Touch Get in touch via our Support Portal . Help Us Help You When contacting us with an issue, provide us with the following information: The add-on's version number Confluence version number Your page's Storage Format markup HAR File To get your page's Storage Format content: Go to Tools > View Storage Format (You may need Administrator rights for this.) Copy the contents. Save it in a .txt file. Send us the storage format. Here is how you can generate a HAR file : Replicate the issue and generate the HAR file. Send us the HAR file. We will get back to you promptly and try to solve any issue that you are facing with our products. You may also need to import similar content sent back by our support engineers. Install the Confluence Source Editor so you may be able to use the content we send back to you. |
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