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Issue History Collector
Issue History Collector is a Service Desk app that provides an ability to show issues issue duration by assignees and/or statuses
Features
This app allows to show the duration a particular issue was in a particular status with a particular user. In effect, this allows to see how much time a user spent on a particular issue, e.g. how long John Doe had such and such issue in testing. The other option is to look at a particular issue and which users and worked on it and for how long.
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Monitor issue duration in real time
Two issue tabs with real time statistics by assignees and/or statuses. Easy to track how long the issue was worked on in terms of users or statuses.
View total time in the specified statuses
Calculated custom field shows how long an issue has been in a particular status. There is
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an option to highlight the time if it exceeds specified threshold.
Reports
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by issues history statistics
Project reports enable you to keep track on status duration
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by user or time spent by user to complete a business process.
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The old documentation (for version 3.0) can be downloaded from here. |
Gallery
Features in Issue History Collector
We're working hard to ensure the most similar functionality in Cloud as you're used to seeing in Server. But it may not be totally the same due to different architecture between Server and Cloud Jira versions.
Feature | Server/DC | Cloud |
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Select certain Projects |  | |
| Select certain Status | | |
| Custom Fields | |
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| Select Time format | |
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| SLA time tracking & highlight | * |
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| Dashboard Gadget with multiple reports types |
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Configuring working hours | | |
| Configuring non-working days | | |
User/Status & Status/User Statistics Issue tabs | | |
Assignee History & Issue History Statistics Reports | | |
| Export Report to Excel | | |
Gallery
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Use in conjunction for MAX power:
Surveys for Prometheus Exporter Power Database Fields
for Jira PRO Apps PRO® for Jira
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We have and can build custom solutions to enhance the products you are currently using. Whether it’s a Portfolio enhancement, custom modules or interfaces, or custom scripts that execute upon a screen/status transition we have experience and the expertise to deliver a valuable solution for you. Please visit Anovaapps.comfor more information. |
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If you have any questions, contact the Anova Apps Products team at products@anovaapps.com Please visit our Service Desk to request support, report a bug, or suggest a feature Be sure to visit our Welcome page to get more information about other contact methods and hours of availability, SLAs, EULA and more. |