Problem

You want to assign new issues to the user with the least number of tasks to balance the workload across the team.

Solution

Now create draft for the workflow and go to 'Create' transition.

Let's add a new post function. Under the "Post-functions" tab, click "Add" and choose "(k) SIL™ Post-function".

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Add a SIL post function

1. Create a draft workflow.

2. Go to the Create transition.

3. On the Post Functions tab, select the Add checkbox.

4. Select (k) SIL Post-function and click Add.

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For more information on configuring workflows visit Atlassian

, go to the Atlassian documentation.

Write the code

After you have you’ve added the post function, you are now ready to write the actual code. Immediately after the addition of the post function, you will be presented with our friendly user interface . Now give your program an appropriate name. This will be used as a base for the user interface is displayed.

Enter a name for your program. This is used in the name of the file where the program will be is saved. See Writing Conditions Validators and Post Functions for more examples.For assigning the issue preserving For more examples, go to our documentation on writing condition validators and post functions.

To assign an issue while also maintaining the user load, you should write enter the following code:.

string[] prjMembers = projectMembers(project);
string minUser;
number minIssues = -1;
number issuesNumber = -1;
string query = "project = " + project + " AND status in ('Open', 'In Progress', 'Reopened') AND assignee = ";
string jql;
 
for (string user in prjMembers) {
  jql = query + user;
  issuesNumber = arraySize(selectIssues(jql));
  if ((minIssues == -1) || (issuesNumber < minIssues)) {
    minIssues = issuesNumber;
    minUser = user;
  }
}
 
assignee = minUser;

That's it! Click the "Add" button and you're ready to test your program.

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Test the code

Next, activate Publish your draft workflow by publishing to activate it.

To test the post function, create a new issue. Fill Complete the required fields and click "Create" button. The issue will be is assigned to the user with the least smallest number of tasks.

4. Assigning issue randomly to project users example

Recently we encountered one case where we needed the issue to be assigned randomly

Example

This is an example of how you can randomly assign an issue to project users.

For assigning To assign the issue randomly, you should enter the following code and make sure to use the random function and write the following code:.

string[] prjMembers = projectMembers(project);
number n = arraySize(prjMembers);
 
if (n > 0) {
 assignee = arrayGetElement(prjMembers, random(n));
} else {
 assignee = projectPM(project);
}