Versions Compared

Old Version 30

changes.mady.by.user Iryna Ihnatiuk

Saved on

compared with

New Version Current

changes.mady.by.user Derya Özdemir

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Panel
panelIconIdatlassian-info
panelIcon:info:
panelIconText:info:
bgColor#F4F5F7

This page is about Chat for JSM Cloud. Using Server or Data Center? Click here.

WhatsApp is the most widely used direct messaging app ever, and more and more companies, both offline and online, are realizing the need to integrate this channel into their businesses.

Chat for JSM is now fully integrated with WhatsApp to streamline your service desk. By connecting the two, you can receive WhatsApp messages and reply

...

directly from your Jira dashboard in real time.

See the

...

integration in

...

action:

WA Integration Video 2.mp4

To

...

get started:

Step 1

...

: Set up WhatsApp Business on Meta's side

Step 2

...

: Set up the integration with Chat for Jira Service Management

Questions?

Enjoy the integration, and feel free to share your feedback with us! For more information, refer to the product documentation.

Aura inline button
summaryChat for JSM-WhatsApp FAQ
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

Aura inline button
summaryMeta documentation
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