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urlhttps://appfire.atlassian.net/wiki/spaces/TTS/pages/43778134/Quickstart+Guide
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urlhttps://appfire.atlassian.net/wiki/spaces/TTSC/pages/35456108/Quickstart+Guide
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This page is about Chat for JSM Cloud. Using Server or Data Center? Click the Server button abovehere.

For the correct functioning of the soundsound to function properly, you should allow sound permission for the Jira website in your browser. Here’s how to do that for some popular internet browsers:

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google-chrome
google-chrome
Google Chrome

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  1. Go to the URL bar where

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  1. your Jira URL is shown, and click

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  1. the Lock icon.

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  1. In the drop-down menu, click Site Settings.

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  1. image-20240216-114956.pngImage Added

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  1. On the settings page, click

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  1. the drop-down next to Sound,and select Allow.

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  1. image-20240216-115115.pngImage Added

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  1. Click the Reload button on your original tab.

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  1. When you click

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  1. the lock icon again,

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  1. you’ll notice that Sound is showing Allow.

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1. Choose the Preferences... option under the Safari menu.

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2. Switch to the Websites tab within the Preferences pop-up window.

3. Choose Auto-Play in the sidebar.

4. Choose Allow All Auto-Play option in the drop-down next to the Jira site.

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5. Reload Jira page.

  1. image-20240216-115246.pngImage Added

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Mozilla-Firefox
Mozilla-Firefox
Mozilla Firefox

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  1. Go to Firefox Settings.

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  1. Click Privacy & Security in the sidebar and scroll down to the Permissions section.

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  1. Click the Settings button next to Autoplay.

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  1. Image Added

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  1. From the Default for all websites drop-down menu, select Allow Audio and Video.

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  1. Image Added

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  1. Reload the Jira page.

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Microsoft-Edge
Microsoft-Edge
Microsoft Edge

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  1. Go to Microsoft Edge Settings.

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  1. Click Cookies and Site Permissions in the sidebar

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  1. .

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  1. Scroll down to Media autoplay and click

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  1. it.

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  1. Image Added

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  1. From the drop-down menu,select Allow.

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  1. Image Added

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  1. Reload the Jira page.

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Chat Notifications

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Setting Up Desktop Notifications