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Prerequisites

  • Your Microsoft Teams user account must be connected to Jira.

Info

Overview

You can configure personal notifications from Teams without the need to configure anything in Jira.

Example use cases

  • Receiving alerts based on specific notification configurations and filters.

  • Configuring specific personal notification timing and intervals.

On this page:

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Prerequisites

  • Your Microsoft Teams user account must be connected to Jira.

Enable notifications

  1. Click Chat on the left sidebar of Microsoft Teams.

  2. Select the Jira Integration Plus application.

  3. Send the message: notifications to the Jira Integration Plus bot in the message bar.

  4. Click the Configure button Notifications Settings in the bot response message.

image-20240410-182612.pngImage RemovedImage from Microsoft Teams showing the notifications settings buttonImage Added

Configure Notifications

  1. Configure the events you want to be notified about:

    • An issue is created

    • A comment is added

    • Assignee is changed

    • Priority is updated

    • An issue is edited

    • An issue is moved to another project

    • An issue is transitioned from one specific status to another

  2. Configure the project(s), status(s), and/or ticket priorities you want to be alerted to.

  3. Set the frequency
    • Assigned

    • Created

    • Watching

    • Mentions

  4. Set the delivery frequency at which you want alerts delivered.

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Disable notifications

  • Open your notification configuration settings.

  • Click the remove button on the bottom right side of the screen.Image showing the modal to configure personal notifications in Microsoft TeamsImage Added