Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

On this page:

Table of Contents
minLevel1
maxLevel6
outlinefalse

...

style

...

default

...

type

...

list
printabletrue

Why do I need to connect the bot to Jira?

Jira Integration+ uses the Jira APIs to get information and create and update tickets when the bot is used. The Jira Application link process is the most secure way to connect Jira to applications.

What kind of security is used?

Jira application links are built on industry-standard secure OAuth connections.

Is there an alternate connection option aside from application links?

Jira provides a few several different methods to connect for connecting applications, but none are as secure as an application link, which is the recommended method from Atlassian recommends.

Do I need to be a Jira Admin?

You To create the application link, you need admin access to your Jira instance to create the application link. Please get in touch with contact your Jira administrator to get the necessary access, or have them log in to Nextup to complete the setup.

What if I don't have permission, can someone else complete this step?

Yes, Jira Integration+ will automatically connect the accounts from anyone on your Slack team to the account you created, and upon . Upon login, the process can be completed.

What are your static IP addresses?

34.194.199.171

34.236.19.214

...