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When transitioning an issue, you may need to update other issues with information from the issue being transitioned. Any issue(s) that can be found by a JQL query are is easy to update. More than one issue can be updated with a single post function provided the update that is needed is the same for all issues, otherwise, multiple post functions would need to be used.

Steps

 
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Step

Discussion

Examples

Add an Update issues post function to the appropriate workflow transition 

  • Assumes you have installed the

CW
 


Create a JQL query that retrieves the issues that need to be updated

  • Test the JQL in the Issue Navigator first.

  • If you are using substitution variables, make sure values with blanks are quoted.

  • Use an ORDER BY clause if it is important to find only the first issue satisfying the query.

  • labels = cw order by key

Put the working JQL query in the JQL Query field

 



Add the JQL result to the Issue entries to update field

  • Determine if you want all issues matching the JQL or just the first one.

  • Select the appropriate replacement JQL-based replacement variable.

  • %jql_result% - comma-separated list of issue keys matching query

  • %jql_result_1% - first issue matching the query

Set fields to be updated based on absolute values or Substitution variables

  



If necessary, add conditions

 


Save the post function

  



Run a test scenario

  • Use How to get problem determination information to debug your scenario if necessary.

  • JQL errors will be logged. Note: This is the most common cause for not getting the expected updates.

  • Remember, the JQL query runs under the user's permission unless you are using Acting user support.

 

 

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