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Purpose

This KB provides the guide on how to enable article describes enabling debug logs for the Linking for Confluence app.

Note

This guide only applies to Linking for Confluence (Data Center (not CloudVersion).

Solution

In the Linking for Confluence Data Center we have implemented a logging feature which can be useful for troubleshooting performance issues you may have with the Linking add-on, you can troubleshoot app performance issues using the logging feature.

To help us troubleshoot any performance issues you may have, follow do the following steps:

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  1. Click the Gear icon (

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  1. ) > General Configuration

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  1. . Under Administration, choose Logging and Profiling from the sidebar.

  2. On the Logging and Profiling screen, you need to Add a New Entry.

    1. Add net.customware.confluence.plugin.linking as a new entry in the Class/Package Name.

    2. Set the New Level to DEBUG

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    1. Select Add entry.

    2. Scroll down and

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    1. click Save.

  1. Load the page where you are experiencing slow performance with

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  1. the app.

  2. Generate the

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  1. Support zip.

Ensure there are no preceding or trailing spaces or any other characters in the net.customware.confluence.plugin.linking string.

Tip

You can find the log file here: <confluence-installation>/home/logs/atlassian-confluence.log

Removing the

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debug entry

If you want to disable the logging.Here's how to do it, ater saving the log file do the following:

  1. Return to the Logging and Profiling screen (navigate as mentioned in the steps above).

  2. Locate the net.customware.confluence.plugin.linking entry.

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  1. Click Remove.

Info

The Debug Entry is also removed automatically if the Confluence instance is restarted.