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This page is about Time to SLA for Jira On-Prem. |
Within Time to SLA, you can:
Migrate your Legacy SLA configurations to Next-Gen SLA
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configurations
On this page, you will learn how
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to migrate Legacy SLA configurations to Next-Gen SLA configurations.
Prerequisites
We highly suggest trying out these steps in a pre-production environment first. Also, upgrading the Time to SLA plugin to
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version 10.5.0+ is strongly suggested.
Steps
Please take 1. Take a backup of your SLA configurations by taking an /wiki/spaces/TTSToggle/pages/10389381 exporting your SLA configurations before upgrading TTS.
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2. Run the TTS integrity checker and make sure that everything is good to go (Time to SLA menu > Integrity Checker).
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3. Upgrade TTS to the 10.5.2 version.
4. Navigate to Time to SLA > SLAs, and click Migrate Legacy SLAs.
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5. Select your SLAs or leave them as is to migrate all of your SLA configurations.
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Sit back and let the migration tool do its job.
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You can revert your Next-Gen SLAs to legacy SLAs using the Revert Migrated SLAs button in Time to SLA > Settings > Support Tools. |
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Please don't forget to update Time to SLA to the latest version when the migration is |
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complete! |
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If there is an error during migration, a report will be
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shown on the screen
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. Don't worry, the legacy SLAs will be available, and you won't lose any SLA data. You can always get in touch with the support team and request assistance.