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The connector can assist you as a workplace user to send a comment to Jira directly from Workplace's Jira issue group conversation. 

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Sending comments to Jira

  • You can send a comment to Jira by mentioning the bot name regardless of whether you are an existing Jira user. The format will be similar to @Bot-name comment “Message”.

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  • For example

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  • :

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  • A user can mention the bot

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  • @Developers with

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  • a message in quotes

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  • : @Developers comment "Agreed with Rodrigo"

  • The add-on user in Jira will be the one that is adding the comment in Jira.

  • The comment will have a prefix to mention who added the message and the author of the message:

Barbara Walton User pushed this comment from Workplace: “Agreed with Rodrigo”