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Create clone operation

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The following video shows you how to create a clone operation.

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To create a new clone operation:

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  1. In the Set fields section, do the following:

    • In the Select a field drop-down list, select a field for which you want to define values to be used while cloning.

    • In the Select drop-down list, define a value for the field either by selecting a value from the available list or using substitution variables.

    • Click + Add set field to add more fields and assign value to them.

  2. In the Select Ignore fields field includes drop-down list, select one or more fields you want to copy to the cloned issue. The field values are copied to the cloned issue irrespective of the changes while cloning.

  3. In the Select Field field excludes drop-down list, select one or more fields you want to be excluded in the cloned issue. The field values are excluded for the cloned issue even when you add or edit them while cloning.

  4. In the Select Project includes drop-down list, select one of the following:

    • One or more projects you want to include while cloning.

    • All projects to include all the projects while cloning.  

    • Same project to clone an issue into the same project by default.

  5. In the Select Issue type includes drop-down list, select one the the following:

    • One or more issue types you want to be available while cloning.

    • All issue types to display all the issue types while cloning.

    • Same issue type to clone an issue into the same project by default.

  6. Select the Add link checkbox to create an issue link from the original issue to the cloned issue.

  7. In the Link link drop-down list, select the required link which you want from the original issue to the cloned issue while cloning. By default, the is cloned by option is selected. You can select any link available on the Settings ⚙️ > Issues > Issue linking page.

  8. In the Clone Options section, do the following:

    • Select the Select all options checkbox to copy all the issue details to the cloned issue. (or)

    • Select one or more options from the list to copy the required issue details to the cloned issue. The available options are:

      • Copy attachments

      • Copy links

      • Copy subtasks

      • Copy subtask Issues in epic

        • Subtasks of issues in epic

        • Subtasks estimates of issues in epic to cloned subtasks

      • Subtasks

        • Subtasks estimates to cloned subtasks

        Copy

        • Reporter of parent issue

        's reporter

        • to each cloned subtask

        Copy parent issue’s fix and affects versions

        • Fix and affect versions from parent issue to each cloned subtask

      • Copy comments

      • Copy worklogs

      • Copy watchers

      • Copy issues in epic

      • Copy subtasks of issues in epic

      • Copy subtasks estimates to cloned subtasks of issues in epic

      • Attachments

      • Links

      • Versions

      • Components

      • Comments

        • Keep original comment date

      • Worklogs

      • Watchers

    • In the Activecolumn, you can turn on or off the toggle to activate or de-activate the available clone options. If a clone option is set to active, you can select or clear the option as required while cloning. If a clone option is set to inactive, the clone option is disabled for any further modification while cloning.

  9. Click Next.
    The Save clone operation page is displayed.

  • For Set fields section:

    • Fields defined are not applicable to sub-task(s) cloning. 

    • When you bulk clone, the defined values (apart from given substitution variables) provided in this field for versions(Fix versions, Affects versions) are not set in the cloned issues.

  • TheIgnore fields section:

    • Is not applicable to sub-task(s) cloning.

    • Is a default behavior in bulk cloning, that is, all the field values of issues being cloned are copied to the cloned issues irrespective of the fields mentioned in this section.

  • Select the Select All checkbox to include all the projects or issue types while cloning. By default, this checkbox is selected.

  • The Copy issues Issues in epic, Copy subtasks Subtasks of issues in epic, and Copy subtasks Subtasks estimates to cloned subtasks of issues in epic  clone to cloned subtasks clone options are not applicable while bulk cloning.

  • When you select the Copy commentsComments clone option while cloning an issue, the original commentator is replaced with the user cloning the issue.

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On each page, you can click Back to go back to the previous pages and modify the clone operation details.

Edit clone operation

To edit a clone operation:

  1. Select ellipsis >Edit operation of the clone operation that you want to edit.
    The Edit clone operation page is displayed.

  2. On the Edit clone operation page, edit the required changes .

  3. Click Save.
    The edited clone operation is displayed on the Clone operations page.

Delete clone operation

To delete a clone operation:

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