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Aside from standard and premier support, you can also find help (suggestions, best practices, tips and tricks) in the Atlassian Community. Implementation requests are not covered in our standard support, yet in addition to Community members, we also check the Community and provide our answers there. We recommend that you post your implementation questions and requests there. This way you will get help and other Community members will have access to the solution as well. 

Disclaimer: cPrime Cprime cannot be held liable for any advice given by third parties in the Atlassian Community. For cPrime Cprime support on the implementation requests, please contact us for premier support contract.

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