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Dual Licensing support

User Group Picker PRO app PRO™ app supports both cPrime Cprime and Atlassian licenses, but you only need one valid license to run the app , which that either can either be provided as the usergrouppicker-pro.lic file, or as the key generated via the Atlassian Marketplace.

The order in which the licenses are checked is following:

  1. Atlassian LicenselicensecPrime License
  2. Cprime license

It is strongly recommended that you do not install both licenses at once, as this might yield unwanted results. For example, consider that you have an Atlassian License license with the support date expired and one valid cPrime LicenseCprime license. In this case you cannot update the app, because the Atlassian License license is checked first and its support date is expired.

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The Atlassian Marketplace allows you to easily purchase or generate an evaluation license for User Group Picker PROfor the app.

After generating the license key is generated, all you have to do is access the Administration - > Add-ons - > Manage add-ons section in your Jira instance and paste the key into the corresponding app textbox.
For License key field. For more information see UPM documentation.

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Cprime licensing

To apply cPrime licensingCprime licensing:

  1. Contact our support to obtain this file. 
  2. Copy the file to the <JIRA_HOME>/kepler folder.
  3. Ensure that Jira has read and write access to the file.
  4. Restart Jira.

cPrime License Cprime License Page

To check the validity of our apps:

  1. In your Jira, go to Administration > Add-ons.
  2. Select cPrime Plugins Cprime Plugins Configuration > Licensing menu.
    The cPrime LicensesCprime Licenses page shows the expiration and maintenance date, user limit and validity message for each license, including warnings that reflect the current status of all your licenses.

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Tip
titleReminder

Don't forget that you need only one valid license to run the app.

Note
titleRemoving an unused license

If you want to remove a no longer used Atlassian license, this can be done in UPM (for UPM 2.0.1+) or in our Licensing section, by removing the old license key and clicking Update. To remove a cPrime Cprime license, you have to delete the correspondent .lic file from the kepler folder. Note that any change to the cPrime Cprime license requires a server restart.