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Problem Statement

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Problem statement

An internal error occurs with a response code 500 while trying to use CLI Action

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- getSpaceList.

Error

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message 

Code Block
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Error data: {"reason":"Internal Server Error","message":"","statusCode":500}
Retry request on 500 error.

Log

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entries 

Here is the a sample log for this errorthe mentioned error in which, wiki.domain.com is the URL and note that it is for representation purpose only:

Code Block
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{"self":"https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage","next":"/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300","prev":"/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=250","base":"https://wiki.domain.com","context":""}}
URL requested: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Request type: GET
Content type: application/json; charset=utf-8
Request property Cookie, value: [JSESSIONID=D212***]
Request property X-Atlassian-Token, value: [no-check]
Request property Content-Type, value: [application/json; charset=utf-8]
Response code: 500, message: null, url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Error data: {"reason":"Internal Server Error","message":"","statusCode":500}
Retry request on 500 error.
Request property Cookie, value: [JSESSIONID=D212***]
Request property X-Atlassian-Token, value: [no-check]
Request property Content-Type, value: [application/json; charset=utf-8]
Response code: 500, message: null, url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Error data: {"reason":"Internal Server Error","message":"","statusCode":500}
Retry request on 500 error.
Request property Cookie, value: [JSESSIONID=D212***]
Request property X-Atlassian-Token, value: [no-check]
Request property Content-Type, value: [application/json; charset=utf-8]
Response code: 500, message: null, url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Error data: {"reason":"Internal Server Error","message":"","statusCode":500}
Problem determination - response: 500: null
Problem determination - response url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Problem determination - request url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Problem determination - response data: {"statusCode":500,"message":"","reason":"Internal Server Error"}
reset session

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Cause

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bgColor#f9ecc5

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This error occurs when there no space description in the UI for Confluence space(s).

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It

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is caused because of

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NULL value

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for the

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Description

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 field in the database.

Solution

On receiving the internal server error with response code 500, follow the below To fix the mentioned error, perform these steps:

  1. Verify if the description of the spaces is Null, any space is NULL by running the below query in the database query:

    Code Block
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    SELECT * FROM spaces WHERE spacedescid IS NULL ;


  2. If there are In case you find any space(s) , which has having the description as NULL in the above results, make sure to update the description with a value from the UI.

  3. Once you update the description in the space(s), re-run the getSpaceList action. This time you will not receive the above error message, "Error data: {"reason":"Internal Server Error","message":"","statusCode":500}" and the cli will show you the list of all spaces, you observe no error and the CLI query result displays the list of spaces as expected

    Code Block
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    --action getSpaceList --columns Key,Type,URL 


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