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Dual Licensing support

User Group Picker PRO plugin PRO™ app supports both Kepler Cprime and Atlassian licenses, but you only need one valid license to run the plugin, which can either app that either can be provided as the the usergrouppicker-pro.lic file, or as the key generated via the the Atlassian Marketplace.

The order in which the licenses are checked is following:

  1. Atlassian LicenselicenseKepler License
  2. Cprime license

It is is strongly recommended that  that you do not install both licenses at once, as this might yield unwanted results. For example, consider that you have an Atlassian License license with the support date expired and one valid Kepler LicenseCprime license. In this case you cannot update the pluginapp, because the Atlassian License license is checked first and its support date is expired.

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The Atlassian Marketplace allows you to easily purchase or generate an evaluation license for User Group Picker PRO.

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the app.

After generating the license key is generated, all you have to do is access the the Administration → > Add-ons > Manage add-ons section in your Jira instance and paste the key into the corresponding plugin textbox.

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Kepler Licensing

The Kepler license is a binary file (usergrouppicker-pro.lic) which must be placed in the License key field. For more information see UPM documentation.

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Cprime licensing

To apply Cprime licensing:

  1. Contact our support to obtain this file. 
  2. Copy the file to the <JIRA_HOME>/kepler

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  1.  folder.
  2. Ensure that Jira has read and write access to the file

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  1. .
  2. Restart Jira.

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Cprime License Page

Validity of our add-ons may be checked in the Administration→ Add-ons section, selecting the cPrime Plugins Configuration → Licensing menu.

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The page To check the validity of our apps:

  1. In your Jira, go to Administration > Add-ons.
  2. Select Cprime Plugins Configuration > Licensing menu.
    The Cprime Licenses page shows the expiration and maintenance date, user limit and validity message for each

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  1. license

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  1. , including warnings that reflect the current status of all your licenses.

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Tip
titleReminder

Don't forget that you need only one valid license to run the pluginapp.

Note
titleRemoving an unused license

If you want to remove a no longer used Atlassian license, this can be done in UPM (for UPM 2.0.1+) or in our Licensing section, by removing the old license key and clicking Update. To remove a Kepler Cprime license, you have to delete the correspondent .lic file from the kepler folder. Note that any change to the Kepler Cprime license requires a server restart.