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/apps/1224706/helpdesk-ai-powered-slack-support and search for HelpDesk+ for Slack.
Select your hosting type (Cloud or Data Center)
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and click Try it free.
For Cloud customers, choose your Jira instance from the dropdown menu and click
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Start Free
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Trial. This will redirect you to Manage Apps in your Jira instance. Look for a notification in the bottom left corner
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indicating that HelpDesk+ for Slack
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is being added
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Click the "Copy" button then select “Go to the Application Links" button.
Click the "Create link" button and paste the application URL as shown in the demonstration.
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Review link and click "continue" to proceed.
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For Data Center, you will be redirected to my.atlassian.com, where you will generate a license and be presented with installation instructions.
Configure the app
Click Get Started on the notification or Configure on the Manage Apps entry after installation.
Click Copy and select Go to the Application Links.
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The experience looks slightly different here for Cloud and Data Center. |
Cloud
a. Click Create link, leave the Direct application link option selected, paste the application URL (typically https://account.nextup.ai), and click Continue.
b. Review the link, select I am an administrator, and click Continue to proceed. Skip to Step 3.
Data Center
a. Click Create link, leave the selection on Atlassian Product, paste the application URL (typically https://account.nextup.ai), and click Continue.
If you are on an older version of Jira Data Center, you must paste the application URL before clicking Create new link.
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