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Prerequisites

  • Each user that wants to interact with Jira from Teams needs to connect their accounts

    • Overview

    This is a quick and easy manual one-time process for connecting your Teams and Jira User Accounts. The Jira application in Teams uses each user's Jira credentials to perform actions as if they were in Jira.

    Info

    Unconnected users can view notifications and cards posted in Teams but must be connected to take action on anything in Jira

    The Jira application in Teams uses each users Jira credentials to perform actions, as if they were in Jira

    .

    On this page:

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    Prerequisites

    • Users who want to interact with Jira from Teams must connect their accounts.

    Connect user account automatically

    The Jira Integration+ bot will prompt users to connect if they perform an activity that requires authentication.

    1. Navigate to a tab or click a ticket that contains Jira issues or notifications.

    2. Click the "Connect Now” buttonNow.

    3. Click "Allow" to grant Teams access to your Jira user account.

    Image from Jira showing the connect now buttonImage Modified

    Connect user account manually

    1. Navigate to the chat tab of the Jira Integration+ bot chat tab.

    2. Send the command "signin" to the bot in chat.

    3. Click the returned "sign-in" button.

    4. Click the "connect" button.

    5. Click "Allow" to grant Teams access to your Jira user account.

    image from Microsoft Teams bot chat tab showing the 'connect now' buttonImage Added

    Disconnect user account manually

    1. Navigate to the chat tab of the Jira Integration+ bot chat tab.

    2. Send the command "signout" to the bot in the chat.

    3. Click the returned "sign-out" button.

    image from Microsoft Teams chat bot showing the signout command Image Modified