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Overview

Your home screen in Slack acts as a dashboard for Jira inside Slack. You can access your home screen as an easy way to interact with Jira from Slack.

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Info
  • You can view lists of issues, create new

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  • ones, and update existing

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  • ones on your home screen.

  • You can set preferences and settings to control your home tab configurations.

  • You can update settings via the Settings button in the bottom right.

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On this page:

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Adding the app

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  1. Navigate to the Apps section in Slack.

  2. Click

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  1. +

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  1. .

  2. Type

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  1. Jira and select Jira Integration+.

Image showing Jira in apps sectionImage Added

Accessing the app

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  1. Navigate to the Apps section in Slack.

  2. Click

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  1. Jira Integration+.

Image showing Jira Integration Plus in the Apps sectionImage Added

Using the home screen

Learn how to use the home screen and greatly reduce the need to switch

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contexts between Slack and Jira.

Viewing issues assigned to you (default)

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  1. Navigate to the Jira Integration+ app in Slack.

  2. View the list of assigned issues (or your configured default - see

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  1. the following).

  2. Optional: Expand or collapse issue information and quick actions.

    1. Click the checkbox to expand the issue information

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    1. and view additional issue information.

    2. Click the checkbox to show quick actions to access quick issue actions.

Image of the home screen in SlackImage Added

Changing the list of issues on the home screen

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  1. Navigate to the Jira Integration+ app in Slack.

  2. Click

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  1. Change

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  1. in the upper right.

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  1. Select from

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  1. default filters or

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  1. utilize JQL

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  1. queries to

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  1. retrieve a targeted list of issues

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  1. :

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    • Assigned to

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    • Me (

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    • Default): Review issues allocated to you.

    • Watched

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    • Issues: Monitor issues you

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    • 've marked for tracking.

    • Recently

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    • Created in

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    • Project(s)

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    • : Identify issues created recently across specified projects.

    • Specific Status(es) by

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    • Project(s)

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    • : Locate issues within defined statuses across one or more projects

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    • .

    • Current

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    • Sprint by

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    • Project and

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    • Status(

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    • es)

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    • : Examine issues

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    • within the

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    • ongoing sprint for a

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    • designated project.

    • Custom JQL

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    • : Craft personalized JQL queries to pinpoint specific issues.

  1. View the selected list of issues on the home screen.

The app remembers your preference for future visits.

Image of the change button in the home tab of Integration plus in SlackImage AddedImage of List of default filters found int he Integration plus home tabImage AddedImage of an example of creating a custom JQL in SlackImage Added

Viewing a list of issues using JQL

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  1. Navigate to the Jira Integration+ app in Slack.

  2. Click

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  1. Change

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  1. in the upper right.

  2. Scroll

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  1. to the

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  1. Custom JQL Query option.

  2. Enter your JQL (learn more about JQL here).

  3. Click

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  1. Save

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  1. .

Create

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new issues

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  1. Navigate to the Jira Integration+ app in Slack.

  2. Click

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  1. Create

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  1. .

  2. Fill out the form and click

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  1. Next

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  1. to create your issue. You can set your project and issue type in your personal settings.

Image showing the Create Issue button in the Integration plus Slack home tabImage Added

Set your Quick Create defaults

The quick create settings allow you to set a default project and issue type when you create issues. This configuration will be utilized everywhere in Slack as your personal default.

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  1. Click

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  1. Settings

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  1. on the home tab.

  2. Choose a Jira project to be your default.

  3. Select the issue type

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  1. for your default.

  2. Click

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  1. Save

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  1. to save settings.

Image of Quick Create section in SlackImage Added

Find and share issues

Finding issues in Jira and sharing with your team in Slack is a great way to prevent context switches. Use the home screen to make this process simple from Slack.

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  1. Navigate to the Jira Integration+ app in Slack.

  2. Click

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  1. Find Issue

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  1. .

  2. Enter your search term (the app searches in the issue name, key, and description).

  3. Select the issue that you were looking for.

  4. Share the issue with a channel or user in Slack.

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Assign

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issues and bulk-assign

You can easily find issues in Jira and assign them

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from your home screen. You can also assign multiple issues

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.

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  1. Navigate to the Jira Integration+ app in Slack.

  2. Click

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  1. Assign

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  1. .

  2. Enter your search term (the app searches in the issue name, key, and description).

  3. Choose one or more issues.

  4. Choose the user to whom you would like to assign the issues

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  1. .

Image showing the search terms in Slack Image Added

Add a comment

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  1. Navigate to the Jira Integration+ app in Slack.

  2. Click

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  1. Comment

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  1. .

  2. Enter your search term (the app searches in the issue name, key, and description).

  3. Choose an issue.

  4. Enter your comment on the issue.

  5. Click

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  1. Add comment

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  1. .

Image showing panel for adding a comment to a ticket in SlackImage Added