Overview
Emojis are an easy way to interact with Jira from Slack
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What to know:
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.
Use 🐛 to create a new issue from a single message.
Use 📷 to capture a thread of messages.
You can assign additional emojis to issue types globally or
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per channel.
On this page:
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Prerequisites
You need to invite the bot to your channel to use this feature.
Adding 🐛 to create an issue
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Find a message in Slack.
React with the
:bug:
emoji 🐛.Click
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Create Issue.
Create your issue.
We will automatically attach files to your issue if the message in Slack includes a file.
One-click create
You can default the project and issue type in each channel in Slack to make things even easier for your users.
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Configuring one-click create
Use the channel settings to configure the project and issue type you want to use as default.
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Type
/jira-plus configure
.Click
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Configure
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in the Quick Create section.
Choose a project and issue type to use as your default.
Choose the emoji you would like to map to the default.
Click
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Save
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.
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Configure field defaults in quick create
Use quick create field defaults to
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populate fields for users when creating issues from Slack automatically.
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Type
/jira-plus configure
.Click
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Configure
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in the Quick Create section.
Choose a project and issue type to use as your default.
Choose the emoji you would like to map to the default.
Scroll
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to find Field Defaults, and click
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Configure
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.
Fill in relevant details into custom fields.
Click
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Save
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on the Field Defaults page.
Save again on the Quick Create
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page.
Global emoji mapping
You can also define global emoji quick
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create to work in all channels where the bot is present. These settings would be in addition to any channel-specific quick-create configurations.