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Overview

Users with access to administer the account can add the bot to channels and invite users to authorize the bot.

On this page:

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Channel List

  1. Go to account.nextup.ai.

  2. From the left navigation select Channels & Users. You will see

On the Channels tab, you'll find a list of

the

connected channels

on the Channels tab

. You can search for a specific channel using the search bar.

You will also see information about the channel

The information displayed includes:

  • Number of participants

in the channel
  • If notifications by the bot are enabled

  • If a custom Jira webhook has been created by the bot for the channel

  • If Quick Create has been configured for the channel

  • If channel permissions have been configured for that channel you can clear these
    • Bot notification status

    • Custom Jira webhook presence

    • Quick Create configuration

    You can clear channel permissions by clicking Clear under the Clear Security column.

    Image showing Channels and Users tabImage Modified

    Add to Channel from List View

    1. Go to account.nextup.ai.

    2. From the left navigation select Channels & Users.

    3. You will see a list of the connected channels on the Channels tab. You can add the bot to a channel by selecting Add to Channel.

    4. Use the dropdown drop-down to select a channel or search by channel name.

    NOTE: you You can add multiple channels to add the bot in bulk.

    1. Click Submit to add the bot to the channel.

    Image showing connected channels on the Channels tabImage Modified

    User List

    1. Go to account.nextup.ai.

    2. From the left navigation select Channels & Users.

    3. On the Connected Users tab, you will see a list of the users who have connected their Slack and Jira accounts.

    4. If you want to remove the bot connection, click Remove connection.

    Image showing connected Users tabImage Modified

    Invite User from List View

    1. Go to account.nextup.ai.

    2. From the left navigation select "Channels & Users".

    3. On the "Connected users" Users tab, click "Invite User" to send that user a prompt within Slack to start the process of connecting their Slack and Jira accounts.

    Image showing Connected users Image Modified