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Overview

Managing access to your channel configurations for Jira integration+ is an option that is available if you want to control your channel configurations more tightly.

Info
  • Administrators are globally defined per bot.

  • Users can request access to join the administrator list.

On this page:

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Configuring administrators:

  1. Go to https://account.nextup.ai (or your custom URL if self-hosted)

  2. Go to Security under Workspace.

  3. Enable the Restrict Account Access toggle.

  4. Select the users who can manage channel configurations. Don't forget to add yourself (if applicable).

  5. Save settings.

Image of the Account Security section in the account portalImage Modified

Requesting Administrator Access

  1. The user attempts to log in to your account at https://account.nextup.ai.

  2. The system tells users that access is restricted and allows them to request access.

  3. Click User Clicks request access.

  4. Click User Clicks Allow.

Image showing the Jira Integration plus for user accessImage Modified

Approving access requests in Slack

  1. A user requests access to your administrators' group.

  2. Your current administrators receive a message in Slack.

  3. The administrators click the Allow button to allow access.

  4. The requestor is notified in Slack.

New users added via this process will be visible in the administration list for administrators.

Image of the user being given access to admin groupImage Modified