Summary
When transitioning an issue, you may need to update other issues with information from the issue being transitioned. Any issue(s) that can be found by a JQL query are is easy to update. More than one issue can be updated with a single post function provided the update that is needed is the same for all issues, otherwise, multiple post functions would need to be used.
Steps
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Step | Discussion | Examples |
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Add an Update issues post function to the appropriate workflow transition | | CW |
| Create a JQL query that retrieves the issues that need to be updated | Test the JQL in the Issue Navigator first. If you are using substitution variables, make sure values with blanks are quoted. Use an ORDER BY clause if it is important to find only the first issue satisfying the query.
| | Put the working JQL query in the JQL Query field |
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| Add the JQL result to the Issue entries to update field | | | Set fields to be updated based on absolute values or Substitution variables |
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| If necessary, add conditions | | | |
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| Run a test scenario | Use How to get problem determination information to debug your scenario if necessary. JQL errors will be logged. Note: This is the most common cause for not getting the expected updates. Remember, the JQL query runs under the user's permission unless you are using Acting user support.
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