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This page describes the security aspects of the Contact Views for Salesforce & JSM.

Data

  • The connector transfers data between Jira Cloud and Salesforce using an intermediary server owned by ServiceRocket at sfjsdc.servicerocket.io hosted on AWS EC2.
  • The connector can access only Salesforce objects configured by the Jira administrator.
  • The data you pull from Salesforce into Jira is the only data that is accessed and transferred.

Access

  • We take great pains to authenticate your connection to Salesforce securely.
  • We never store any Salesforce data on our servers.
  • We do not store your Salesforce credentials or your Jira credentials anywhere.

Privacy

ServiceRocket understands the importance of privacy. Please read our Privacy Policy for more information. The latest information on the security, privacy, and compliance of our uniquely positioned products and services is available in the Appfire Trust Centre. Click any of the following links to learn more: