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Ctrl F > then replace Security and Encryption for Confluence Server & Data Center with the name of app (for example Composition Cloud). Then, press "Replace all". Once done, remove this box.

This page will guide This page guides you through the process of installing Security and Encryption for Confluence Server & Data Center.

Table of Contents

Installation

...

Method

Details

Installation using an Atlassian License (a license bought through the Atlassian Marketplace).

Log into your Confluence instance as an

admin.

administrator

Go
  • go to the top right of the page and click on the cog icon > Manage apps

.
The Manage add-ons screen loads.Click 
  • choose Find new apps

.
Locate
  • locate Security and Encryption for Confluence Server

&
  • /Data Center via search

.
Info

The appropriate add-on version appears in the search results.

  • choose

Click 
    • Try free to begin a new trial

    • or Buy now to purchase a license

.
Info

You're prompted to log into  MyAtlassian. The download will then begin.

Enter
  • enter your information and click  Generate license when redirected to  MyAtlassian

.
Click 
  • select  Apply license

.
Tip

If you're using an older version of UPM, you can copy and paste the license into

your Confluence instance.Installation using a ServiceRocket License (a license bought directly from ServiceRocket)  

STEP 1: Install the app

  1. Go to the top right of the page and click on the cog icon > Manage apps
  2. Click Find New Add-ons.
  3. Search for Security and Encryption for Confluence Server & Data Center

  4. Click on Install.
  5. Ensure the add-on is installed successfully.

STEP 2: Install the ServiceRocket License

  1. Purchase a ServiceRocket license from the ServiceRocket Marketplace and you will be given a link to download the license key.
  2. Go to the top right of the page and click on the cog icon > General configuration.
  3. In the sidebar, under Security and Encryption for Confluence Server & Data Center, click License.

  4. Upload the ServiceRocket License.keyfile by clicking  Choose File.
  5. Click Install.
  6. if your license is valid, it will be displayed under Current License.
Note

To install a Premium edition license, follow the same steps as shown under the ServiceRocket Licensing tab.

Switching Between Atlassian Licenses and ServiceRocket Licenses

Switching from a ServiceRocket License to an Atlassian License

...

In the sidebar, under Security and Encryption for Confluence Server & Data Center, click License.

...

your Confluence instance

...

Switching from an Atlassian License to a ServiceRocket License

...

.

...

In the sidebar, under Security and Encryption for Confluence Server & Data Center Configuration, click License.

...

Frequently Asked Questions

Expand
titleWhy is my app installation taking a long time?

This may happen if you have a large instance and may also happen or if you are upgrading from a previous version. We advise you to wait it out especially if your instance contains large amounts of data.

Expand
titleWhat does Dual Licensing mean?

This app supports Dual Licensing. This means you may choose to use this app by purchasing either a ServiceRocket license or an Atlassian Marketplace license.

If you have an existing valid ServiceRocket license and want to switch to an Atlassian Marketplace license, you need to uninstall the ServiceRocket license first.

Likewise, if you have an Atlassian Marketplace license and want to switch to a ServiceRocket license, you will need to uninstall the Atlassian Marketplace license as well.

Expand
titleWhy don't I see a menu option to install a ServiceRocket license?

Check our KB article for more help on this topic.

Expand
titleI have questions about purchasing licenses.

If you have questions about our

...

app licenses, consult

...

our support team.

Expand
titleWhat if the Confluence Instance can not access the Atlassian Marketplace?

...

If you have a valid license for the designated

...

app, the license key

...

is stored on the MyAtlassian site. This site manages your Atlassian-related licensing and orders.

Copy the license key and manually paste the key in the Universal Plugin Manager

...

...

  • go to the top right of the page and click on the cog icon  > Manage apps

...

...

  • expand the add-on details and paste the license key in the text box

...

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