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excerptSummary Salesforce/Associations section not loading on Jira issues: Environment Jira server Diagnostics Steps Not applicable. Cause Sometimes the Jira plugins cache may affect the way the Connector works locally in Jira. In this case, the Salesforce/Association fails to load. Workaround Not applicable. Resolution Please clear the plugins cache in Jira by following the steps described below: Shut down JIRA Delete the following hidden plugin cache directories: JIRA_HOME/plugins/.bundled-plugins JIRA_HOME/plugins/.osgi-plugins Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache) Downtime is required.
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