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This page is about Time to SLA for Jira On-Prem. |
Within the General Settings tab, you can set:
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2. Go to Settings > General tab.
3. Select a Time Format.
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Long format: Displays the duration with day/hour/minute/second units and full localized unit labels.
Short format: Displays the duration with day/hour/minute/second units and abbreviated unit labels.
Shorter format: Displays the duration with hour/minute/second units and abbreviated unit labels.
7. Enter Overview Tab JQL.
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The Overview Tab will only be visible on issues relevant to the JQL that you enter.
8. Enter SLA Panel JQL.
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The SLA Panel will only be visible on issues relevant to the JQL that you enter.
9. Enter Issue Menu JQL.
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The Time to SLA Issue Action Menu will only be visible on issues relevant to the JQL that you enter.
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10. Click Save.
How to Change SLA Status Labels
1. Tick Use i18n keys if you want to see the translated texts according to the local language of the Jira instance.
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If you tick this option to see the translated text in SLA Status labels, you must enter the translation for each label using InProduct Translation Plugin.
2. Enter SLA Status Labels.
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You can use your own SLA Status labels instead of the TTS default ones. If you change this text, don't forget to re-index Jira before using these fields in JQL conditions.
However, we strongly recommend using our JQL Functions to get more accurate results.
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3. Click Save.