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Find help using Configuration Manager for Jira Cloud
This document informs you about the different channels to get help with the Configuration Manager for Jira Cloud-related questions, requests, and issues.
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Where to start
If you encounter any problems using or setting up Configuration Manager for Jira (CMJ) Cloud, please let us know — we're here to help!
First, look for information in CMJ Cloud’s documentation.
If you need assistance, please raise a support request at our Support Portal.
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Raise a support request
You can raise a support request as described below:
To raise a support request via the Internet:
Please visit Visit Appfire’s Support Portal and raise a support request with the deployment ID (error messages that appear in CMJ Cloud’s UI contain the ID).
Please provide Provide as much information as possible, and add screenshots if there’s an error in Jira’s UI.