Page Comparison

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Problem

A hierarchy report was created following the Epic - Task - Sub-task relationship. The report information should show the issues following that order, but the report shows some sub-tasks are shown twice or out of place in the report.

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Solution

1. Review the fields and any filters , or JQL applied to them. In this case, the customer used the following fields and JQL:

   1. Issue Type

   2. Issue Key

   3. Assignee

   4. Some other Custom Fields.
      
      JQL used:

      Code Block
      Project = REQ AND statusCategory != "Done" and id != "REQ883" AND (labels in ("bp-high", "ProblemStatement") OR component in ("Game)) order by [Projected Into QA Date] ASC

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2. Remove the orders or filters applied to the report, and check for the report's display

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1. . In the case described, the user was altering the display of the report by adding an “order by” clause in the JQL.