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Data Controller Contact Information
cPrimeCprime, Inc
PO Box 4777
Foster City, CA 94404
(650) 931-1650
This privacy notice governs all the websites that are owned by our company cPrimeCprime, Inc. including the website you are currently on.
Our privacy notice tells you what personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy notice also explains certain legal rights that you have with respect to your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.
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Automated individual decision-making and profiling
You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Filing a complaint with authorities
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.
For details about your rights under the law, visit https//anovaapps.atlassian.net/servicedesk/customer/portal/2://goo.gl/F41vAV
Definitions
Non-personal data’ (NPD)
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Automatic Information
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.
When Entering and Using Our Website
When you enter and use our website and agree to accept cookies, some of these cookies may contain your PD.
At User and Member Registration or When Buying Products or Services
When you register as a user, member, or when buying our products or services, we may collect some or all of the following information: your first and last name, email address, physical address, company name, credit card or other payment information, phone number, user name, password, and other information listed.
Your California Privacy Rights
Under California Civil Code Section 1798.83 our customers and users who are California residents are permitted to request certain information about the types of information shared by cPrimeCprime, Inc with third parties for their direct marketing purposes and the identities of those third parties. To make such a request, send an email to: privacy@cprimeprivacy@Cprime.com or write us at:
cPrimeCprime, Inc
PO Box 4777
Foster City, CA 94404
(650) 931-1650
Website Chat Software
Our website contains chat software that enable visitors to communicate with us live online or offline by email. In some cases, visitors can communicate with us without becoming a member or buying our products and services. When you use this chat software, we may collect some or all the following information: your email address, first name, last name, location, and any other information you willingly choose to provide to us. You should limit the information you provide to us that is only necessary to answer your questions.
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Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.
In addition to cookies, there are other similar technologies used by cPrimeCprime.
Web Beacons
We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.
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Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https //anovaapps.atlassian.net/servicedesk/customer/portal/2://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your information by opting out at this link: https //anovaapps.atlassian.net/servicedesk/customer/portal/2://tools.google.com/dlpage/gaoptout
Google Remarketing
Why am I seeing ads by Google for products I’ve viewed?
Our website uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing you may see ads for our products you have previously looked at. As an example, suppose you visit a website that sells computers, but you do not buy a computer on your first visit to that website. The website’s owner might like to encourage you to revisit his/her site and buy a computer by showing you his/her ads again on other websites that you visit. We use remarketing for similar purposes. For this to happen, Google will read a cookie that is already in your browser, or they place a cookie in your browser when you visit our site or other sites using remarketing. You can opt out of Google’s use of cookies and remarketing at this link: https //anovaapps.atlassian.net/servicedesk/customer/portal/2://support.google.com/ads/answer/2662922?hl=en or you can opt out using the Network Advertising Initiative opt out page at: http://optout.networkadvertising.org/#!/
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Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet, and use that information to provide measurement services and target ads. With Facebook remarketing you may see our ads on Facebook after you have visited our site. For this to happen, Facebook uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have already visited or made a purchase from our website. To opt out of Facebook’s collection and use of information for ad targeting visit: https //anovaapps.atlassian.net/servicedesk/customer/portal/2://www.facebook.com/help/568137493302217
Managing Cookie Technologies
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Opt-in and Opt-out on Browsers
When you use cPrime Cprime via a browser, you can change your web browser’s settings to reflect your cookie preferences for cookies directly from the site you are on or for third-party cookies. Each browser is a little different, but usually these settings are under the “options” or “preferences” menu. The links below provide information about cookie settings for the browsers supported by cPrimeCprime:
• Microsoft Edge
• Internet Explorer
• Firefox
• Chrome
• Safari
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If you do not wish to have this information used for the purpose of serving you interest-based advertisements, you may decline to receive interest based ads through Network Advertising Initiative (NAI), click here, (or if you are located in the European Union click here). Please note this does not stop you from being served advertisements. You will continue to receive generic advertisements. Please note that if you reject or block all cookies in your browser settings, you will not be able to take advantage of cPrime’s Cprime’s Service as some cookies are necessary for the Site to function properly.
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Various third parties provide browser plug-ins and apps that can help provide you information on, and limit or block, third-party cookies, web beacons, and some JavaScript-based technologies.
Types of Cookies & Similar Technologies Used by
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Cprime
Service Provider | Cookie Name | Expiration | Use |
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Cloudflare | _cfduid | 1 year | Used by the content network to identify trusted web traffic. |
CPRIMECprime | JSESSIONID PHPSESSID wfvt_# wordfence_verifiedHuman lang | Session Session Session Session Session | Preserves user session state data across page requests. Used to distribute traffic to the website on several servers in order to optimize response times. Remembers the user’s submitted data when a comment is submitted in a blog post. The purpose is to aut o-populate form fields for subsequent comments, in order to save time for the user. Also remembers the user’s selected language version of a website. |
AddThis | _atuvc _atuvs _at.cww at-lojson-cache-# at-rand bt2 di2 loc mus ouid uid uuid2 uvc vc xtc | 13 months Session Persistent Persistent Persistent 255 days 1 year 13 months 1 year 1 year 1 year 3 months 13 months 1 year 13 months | Creates a unique, machine-generated user ID and uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers. It updates and ensures that the updated counter is displayed to the user if a page is shared with the social sharing sevice, and keeps a record of parts of the site that has been visited in order to recommend other parts of the site. It also has Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level). |
Google Analytics | _ga _gat _gid Collect Ads/user-lists/# | 2 years Session Session Session Session | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Tracks the visitor across devices and marketing channels. |
Google Doubleclick | IDE r/collect test_cookie | 1 year Session Session | Checks if the user’s browser support cookies. It also registers and report visitor actions after viewing or clicking the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
Lang Bcookie Bscookie BizoID Lidc UserMatchHistory | Session 2 years 2 years 2 years Session 179 days | Attaches browser ID (default or secure) in order to record Linked insight and ad trends. It provides you with features, insights, and customized content in conjunction with our plugins. Also tells us which language you prefer and what your communications preferences are. | |
Zopim | AWSALB _zlcmid zte# | Session 1 Year Session | Live chat creates and saves a session ID and uses that to recognize a device between chat session. The load balancer receives a visitor request and sends a response to the visitor |
Adnxs | sess | Session | Used to check if the visitor’s browser supports cookies |
Semasio | SEUNCY | 179 days | Registers a unique ID that identifies the visitor’s device for return visits |
Tapad | TapAD_DID TapAd_TS | 2 months 2 months | Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. |
Adsrvr | TDCPM TDID | 1 year 1 year | Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. |
Drift | Dc Drift.Targeting.currentPageViewStarted Drift.Targeting.currentReferrer Drift.Targeting.currentSessionStartedAt Drift.Targeting.firstVisit Drift.Targeting.lastVisit Drift.Targeting.numberOfSessions Drift.Targeting.numberOfVisits Drift.Targeting.previousPage Drift.Targeting.referrerDomain Drift_aid Driftt_sid | Session Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent 2 years Session | Allows a constant live chat window to remain open as you navigate through the site. It creates and saves a session ID and uses that to recognize a device between chat session. It tracks the timing, number of visits, sessions, and domain of the visitor for optimal chat inquiries. |
Paradot | dtCookie lpv19052 paradot visitor_id# visitor_id#-hash | Session Session Session 10 years 10 years | Marketing automation platform that ties session information with the visitor and tracks visitor and prospect activities on website and landing pages. Setting cookies are set to remember preferences when a visitor returns to your site. |
Fr tr | 3 months Session | Used to deliver a series of advertisement products such as real time bidding from third party advertisers. | |
Wistia | Wistia-http2-push-disabled _distillery loglevel muxData Wistia | Session 1 year Persistent 20 years Persistent | Marketing automation platform that logs user ID and videos viewed. |
Wisepop | Wisepops Wisepops_session ZD-buid ZD-currentTime ZD-settings ZD-suid | 7195 days Session Persistent Session Persistent Persistent | Collects information through popup forms that is filled out by the visitor, along with the session ID and time the data was collected. |
Optimizely | optimizelyEndUserId optimizely_data$$#$$event_queue optimizely_data$$#$$events optimizely_data$$#$$layer_map optimizely_data$$#$$layer_states optimizely_data$$#$$session_state optimizely_data$$#$$tracker_optimizely optimizely_data$$#$$variation_map optimizely_data$$#$$visitor_profile optimizely_data$$pending_events optimizelyDomainTestCookie | 10 years Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent Persistent 10 years | Used to measure how selected users react to targeted changes to the website’s content and functionality, in order to determine what variation is most efficacious in terms of converting users to customers. |
Rubicon Projecgt | C Khaos Put_# Rpb Rpx Tap.php | Session 1 year 30 days 30 days 30 days Session | Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user’s movement on websites that use the same ad network. |
Youtube | PREF VISITOR_INFO1_LIVE YSC | 8 months 179 days Session | Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
SumoMe | _smSessionID _smToken _smVID | Session 1 year 29 days | Preserves user session state data across page requests. Used to distribute traffic to the website on several servers in order to optimize response times. |
Draw.io | _cfduid | 1 year | Used by the content network, Cloudflare, to identify trusted web traffic. |
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When we communicate with you about our website, we will use the email address you provided when you registered as a member or user. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by sending us an email with your request to: privacy@cprimeprivacy@Cprime.com
Sharing Information With Affiliates and Other Third Parties
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You have the right to revoke your consent for us to use your PD at any time. Such an optout will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for our business, such as credit card processing, computer system services, shipping, data management services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept. If you want to revoke your consent for us to use your PD, send us an email with your request to:
privacy@cprimeprivacy@Cprime.com
Protecting the Privacy Rights of Third Parties
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These Terms and Conditions (“Terms”) govern your relationship with https//anovaapps.atlassian.net/servicedesk/customer/portal/2://www.cprimeCprime.com/, products, features, services, websites, and applications (the “Service”) operated by cPrimeCprime, Inc. (“cPrime“Cprime,” “us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using the Service.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and the Privacy Policy . These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
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Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or cPrime Cprime cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting cPrime Cprime customer support team.
A valid payment method, including credit card, PayPal, or purchase order is required to process the payment for your Subscription. You shall provide cPrime Cprime with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize cPrime Cprime to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, cPrime Cprime will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Free Trial
cPrime Cprime may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by cPrime Cprime until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, cPrime Cprime reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
Fee Changes
cPrime Cprime in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
cPrime Cprime will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to
terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount. Refunds
Certain refund requests for Subscriptions may be considered by cPrime Cprime on a case-by-case basis and granted in sole discretion of cPrimeCprime.
Accounts
Children under the age of 18 are not permitted to use our Service. You must be 18 or older to use our Service.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third-party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username, the name of another person, or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
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The Service and its original content, features and functionality are and will remain the exclusive property of cPrimeCprime. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of cPrimeCprime.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by cPrimeCprime.
cPrime Cprime has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that cPrime Cprime shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
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We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or please contact us through email, privacy@cprimeprivacy@Cprime.com. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
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You agree to defend, indemnify and hold harmless cPrime Cprime and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
Limitation of Liability
In no event shall cPrime Cprime nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third-party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
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Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
cPrime Cprime and its subsidiaries do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements. Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
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If you have any questions about these Terms, please contact us through email, privacy@cprimeprivacy@Cprime.com