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This page is intended for users that already use customers using User Group Picker PRO™PRO and Power Custom Fields Premium™ in the same timePremium simultaneously. If you are a first-time user of Power Custom Fields Premium™Premium user, feel free to skip this page. |
Meet Power Custom Fields
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Premium
As part of our revised strategy, we have decided to move moved all custom fields field functionality into a one Power Custom Fields™ app that would be Fields app, your ultimate go-to plugin for the custom fields. Having several custom field apps has spread our efforts on multiple fronts. With this move, we aim to consolidate our offering and lay out the foundation for the next great things to come. This change consolidates our offering and lays the foundation for upcoming enhancements.
Notes for the User Group Picker
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PRO users
Fields defined by UGP PRO™ will by UGP PRO will continue to work in the same way as those defined in the Power Custom Fields Premium™Premium. No changes are expected or intended.
If you already have User Group Picker PRO™ already PRO and installed are installing Power Custom Fields Premium™Premium, consider the following precautionary measures:
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You are entitled to a PCF license with a valid UGB PRO license.
Contact us, and we'll help migrate your license from
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PRO to PCF
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.
All custom fields defined by
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PCF PRO will be migrated automatically
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along with their configuration.
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Note that this step cannot be reversed easily
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.
You must contact support
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and reverse it by running specific SQL scripts on your database
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.
This process is not recommended.
Migrating your
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PRO license is
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recommended, as new improvements and maintenance will only
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be implemented into PCF.
Both UGP
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PRO and PCF
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Premium will continue to function in parallel
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. However we strongly recommend that you uninstall
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UGP
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PRO at your earliest convenience because the migration task happens only once.
Do NOT create more custom fields via UGP
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PRO. All PCF Pro functionality exists in PCF.
After installing PCF Premium and uninstalling UGB PRO, we strongly recommend restarting Jira and performing a Jira re-index.
Troubleshooting
We have worked hard so that PCF Premium™ and UGP PRO™ work in parallel so it will allow PCF Premium and UGB PRO work in parallel, allowing you to switch the editions easily. However, if you encounter problems during your migration, here's a list of known issues.
Symptom | How to solve | Explanation |
|---|---|---|
You have have both Power Custom Fields |
Premium and User Group Picker |
PRO and cannot update the configuration of the existing fields. When you click the referring link, a 404 error appears.  |
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|
|
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|
PCF |
Premium to be sure |
the new add-on is in effect. Another option for you is to restart Jira after you uninstall |
UGB PRO. |
All fields from UGP |
PRO are migrated and this might cause certain conflicts between the two versions. |
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Additional AssistanceFor additional assistance open a support request here. |