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Jira has been supporting two different text formatting styles – old wiki syntax (Server instances and long-living Jira Cloud instances) and new markdown syntax. (default option in Jira Cloud comes with Jira with new issue view enabled by default. Visual text editors used there accept ).

Canned Responses for Jira Cloud comes with its own built-in visual editor which also supports the new markdown syntax.

Note

Your

...

templates should follow the syntax supported by your Jira instance.

Main Check out the main differences in text formatting:

Element

Wiki Style Syntax (old issue view)

Markdown Syntax (new issue view)

Headings

h1.

Biggest

heading

title

h6.

Smallest

heading

#

Biggest

heading

title

######

Smallest

heading

Text effects

Strong

*This

is

bold*

**This

is

bold**

__This

is

bold__

Emphasis

_This

looks

italic

for

me_

*This

looks

italic

for

me*

Quote

{quote}

here

is

quotable

content

to

be

quoted

{quote}

bq.

Some

block

quoted

text

>

here

is

quotable

>

content

to

be

quoted


Citation

??This

text

is

cited??

No direct translation. Can be replaced with Emphasis.

Strikethrough

-This

text

looks

deleted-

~~This

text

looks

deleted~~

Underscore

+This

text

looks

underscored+

Not available

Monospace

{{This

text

is

monospaced}}

`This

text

is

monospaced`

Other

Table

||Syntax||Description||

|Header|Title|

|Paragraph|Text|

|

Syntax

|

Description

|

|

-----------

|

-----------

|

|

Header

|

Title

|

|

Paragraph

|

Text

|

Link

[title|https://www.example.com]

[title](https://www.example.com)

Image

!path/to/image!

![alt

text](path/to/image)

Ordered list

#

First

item

#

Second

item

#

Third

item

1.

First

item

2.

Second

item

3.

Third

item

Unordered list

-

First

item

-

Second

item

-

Third

item

-

First

item

-

Second

item

-

Third

item

You may also want to check check the general markdown syntax for more elements.