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To create a custom user field 

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You can set up a generic user custom field to track which user changes the issue to a specific status. This field is calculated and cannot be edited.

Step 1: Create a Status Entry User custom field

1. From Jira settings, navigate to Manage Apps.

2. From the side menu, find Enhancer Plugin for JIRA.

3. Click Custom Field Configuration.

4. Click the Add new JEP custom field button.

5. Click the User/Group tab on the left-hand side of the dialogue. 

6. Select Status Entry User, then click Add custom field.

Step 2: Configure the field

7. Fill in the dialog box:

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   • Name – Create a name for the custom field (this will appear on screens and can be used in JQL)

   • Status – The user who changed the issue’s status to the selected status(es) will be kept in this custom field.

   • First/Last – This determines whether the issue can revisit this status (for example, the issue can be reopened and then changed to the Critical Zone status again)

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7. • .

8. Click the Save custom field button.

Usage in JQL searches

You can use the Status Entry User custom field in your JQL searches to filter and sort issues based on their resolution time.