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Important changes to Roll-Up Reports for Jira pricing. |
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One such improvement that we are excited to share is providing you enhanced security, reliability, and support with the app getting Cloud Fortified. Additionally, you now have access to resources in our documentation space and the Appfire support team for further assistance.
More information To know more about this change can be found in , read the FAQbelow below.
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FAQ
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| title | Why are you making Roll-Up Reports for Jira a paid app? |
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We always aspire to provide the best service to our valuable customers, and making an impact is our main motivation. It is a necessary step to continue improving on and supporting Roll-Up Reports features. Also, this will help us to provide customers with our premium support service, top security programs, and regular app maintenance. |
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| title | When is the paid app coming? |
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Roll-Up Reports for Jira paid app will be released on the Atlassian Marketplace in the week of June 28, 2022. |
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| title | Do I have to upgrade or can I keep using the free version? |
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You will need to upgrade to paid app to use it after can use the free version only till June 28, 2022. (Need inputs from Harsh Agarwal (Inactive) (Deactivated) and Lisa Teves - Will the app be backward compatible to support customers if they don’t uninstall the app.) |
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| title | Will there be a discount price code? |
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This is the first time we are introducing pricing for Roll-Up Reports for Jira, and as a token of appreciation to our fans out there, we are offering a discount code until Month DD, 2022. Here is the promo code to grab the discount…After June 28, 2022 the free version is not supported and will be disabled. To continue using the app, you will need to upgrade to the paid app.
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| title | What improvements can I get from the paid app? |
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The paid app will include: Ultimate customer support and a quick turnaround for your request. Enhanced security, reliability, and support with Cloud Fortified app. New feature improvements:
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| title | As a new user of this app, can I get the free/old version of this app? |
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Yes, you can download the free app version until Month DDJune 28, 2022. Later, you will need to upgrade to the paid app. |
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| title | I am already a user of Roll-Up Reports for Jira app. How will I be notified for the paid app upgrade? |
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You will get notified with the banner in the app, and across the documentation pages. |
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| title | How is Cloud app pricing determined? |
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The Cloud apps pricing follows monthly or annual subscriptions. When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance. Apps are billed based on the number of users in your Atlassian product. |
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| title | What is the pricing structure of the Roll-Up Reports for Jira app? |
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The pricing for the Jira Cloud app is determined by the number of active users in Jira, irrespective of the actual number of users using the add-on. For example: If only 100 users are using the app among the 250 Jira active users, you are still billed for 250 Jira users by Atlassian. The monthly pricing structure of the Roll-Up Reports for Jira app for different user tiers is as below. View the complete pricing for different user tiers. Number of users | Total monthly subscription cost |
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Up to 10 | Free | 11 to 14 | USD 5 | 15 to 19 | USD 7 | 20 to 24 | USD 10 | 25 to 49 | USD 12 | 50 to 74 | USD 24 | 75 to 99 | USD 36 | 100 to 149 | USD 48 | 150 to 199 | USD 58 | 200 to 249 | USD 68 | 250 to 499 | USD 78 | 500 to 749 | USD 103 | 750 to 999 | USD 128 | 1000 to 1999 | USD 153 | 2000 to 2499 | USD 203 | 2500 to 2999 | USD 228 | 3000 to 3999 | USD 253 | 4000 to 4999 | USD 303 | 5000 to 5999 | USD 353 | 6000 to 6999 | USD 403 | 7000 to 7499 | USD 453 | 7500 to 7999 | USD 478 | 8000 to 8999 | USD 498 | 9000 to 9999 | USD 538 | 10000 to 14999 | USD 578 | 15000 to 19999 | USD 778 | 20000 | USD 978 |
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