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If you experience any problems or behavior changes that are unexpected, create a support request. It helps us identify and prioritize fixes and improvements.

Note on the "SUCCESS WITH WARNINGS" Status

In the Data Center instance, these statuses are set by Atlassian and can’t be modified. To improve clarity on the Cloud instance side, we provide an additional status, “SUCCESS WITH WARNINGS.” This status indicates a mostly successful migration with minor issues that didn’t prevent completion (e.g., a custom field).

Interpreting Migration Statuses in Your Reports

Refer to the following as a guide for interpreting these statuses:

Status in Dataplane Data Center

Status in Dashboard Hub Cloud

Description

SUCCESS

SUCCESS

All items migrated successfully without issues.

SUCCESS

SUCCESS WITH WARNINGS

The app did migrate whatever is possible to migrate in an automated way.

But there are some warnings, which require attention and maybe some manual post processing. The user can find information about this in the post migration report in Dashboard Hub Cloud.

However, there is no point to re-run the migration, as it will not improve anything.

INCOMPLETE

INCOMPLETE

Not all data was processed. The user should check the post migration report, try to resolve any problems mentioned and eventually re-run the migration of the app. If the problem persists, contact Appfire’s support.

FAILED

ERROR (or nothing)

Migration was unsuccessful due to significant issues.

The user should try to re-run the migration of the app. If the problem persists, contact Appfire’s support.

IN_PROGRESS

IN_PROGRESS

Migration is ongoing.

If you encounter “SUCCESS WITH WARNINGS” statuses, review the affected elements and verify that critical data transferred correctly.

See also

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