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The following solution was kindly provided by Stefano Gevinti.

Problem

When creating an issue, you want to initially assign it to the current user's manager for review. However, Jira lacks a predefined manager role (for example, as a project admin). To address this, you need to access the Lightweight Directory Access Protocol (LDAP).

Solution

Enter the script provided below:

create_postfunction.sil

Code Block

language	java

string mgr = ldapUserAttr("manager", "(sAMAccountName=" + currentUser() + ")"); //get the current user's manager DN
string cnUser = substring(mgr, 0, indexOf(mgr,",")); //establish the cn, this is the manager user (that may depend on your setup)
string mgrUserName = ldapUserAttr("sAMAccountName", cnUser); //again, a lookup in the Active Directory to get the manager

//Note: these LDAP calls are automatically cached, so performance gets better if it is found in cache

if(userExists(mgrUserName)) { //make sure this is defined in JIRA
 assignee = mgrUserName;
} else {
 //fallback to project admin
 assignee = projectPM(project);
}

In this script, we used the preferred ldapUserAttr routine function but you can also use the deprecated ldapUserRecord routine function.

Info
When creating an issue, make sure that this post function is the final step in the call chain.

Next, configure the LDAP.

Note
This solution assumes that the Windows account name matches the one used for accessing Jira. This depends on the Active Directory (AD) setup.

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Key

Problem

Solution

create_postfunction.sil