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Dual Licensing support

User Group Picker PRO plugin PRO™ app supports both Kepler Cprime and Atlassian licenses, but you only need one valid license to run the plugin, which can either app that either can be provided as the the usergrouppicker-pro.lic file, or as the key generated via the the Atlassian Marketplace.

The order in which the licenses are checked is following:

  1. Atlassian LicenselicenseKepler License
  2. Cprime license

It is is strongly recommended that  that you do not install both licenses at once, as this might yield unwanted results. For example, consider that you have an Atlassian License license with the support date expired and one valid Kepler LicenseCprime license. In this case you cannot update the pluginapp, because the Atlassian License license is checked first and its support date is expired.

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titleTechnical info

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Atlassian Licensing

The Atlassian Marketplace allows you to easily purchase or generate an evaluation license for User Group Picker PROthe app.

Using Universal Plugin Manager 2.0.1+

After generating the license key is generated, all you have to do is access the the Administration > Add-> Plugins section ons > Manage add-ons section in your JIRA Jira instance and paste the key into the corresponding plugin textbox License key field. For more information see UPM documentation.

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Using an older version of the Universal Plugin Manager

If you are using an older version of the Universal Plugin Manager, we provide a custom page in Kepler General Parameters -> Licensing where you can install the Atlassian License. After installing the plugin, you have a 30 minute grace period to access the Licensing page and enter a valid license. If, however, after 30 minutes you do not have a valid license (Kepler or Atlassian) the plugin will disable itself.

Kepler Licensing

The Kepler license is a file (usergrouppicker-pro.lic) which must be placed in the Image Added


Cprime licensing

To apply Cprime licensing:

  1. Contact our support to obtain this file. 
  2. Copy the file to the <JIRA_HOME>/kepler

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You can view details for your kepler license by accessing the Kepler Licenses page from Kepler General Parameters -> Licensing menu:

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  1.  folder.
  2. Ensure that Jira has read and write access to the file.
  3. Restart Jira.

Cprime License Page

To check the validity of our apps:

  1. In your Jira, go to Administration > Add-ons.
  2. Select Cprime Plugins Configuration > Licensing menu.
    The Cprime Licenses page shows the expiration and maintenance date, user limit and validity message for each

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  1. license

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If the license is expired, user limit is exceeded or license is targeted for a different JIRA server id, a red colored message shows the status.

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  1. , including warnings that reflect the current status of all your licenses.

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Tip
titleReminder

Don't forget that you need only one valid license to run the pluginapp.

Note
titleRemoving an unused license

If you want to remove a no longer used Atlassian license, this can be done in UPM (for UPM 2.0.1+) or in our Licensing section, by removing the old license key and clicking Update. To remove a Kepler Cprime license, you have to delete the correspondent .lic file from the kepler folder. Note that any change to the Kepler Cprime license requires a server restart.