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This page is about Time to SLA for Jira ServerOn-Prem.

Time to SLA makes use of every Jira API feature available to minimize load on your Jira instance. Under normal circumstances, TTS functions without a significant effect on performance. But in rare instances, internal effects like a high number of SLAs and external effects like an overall high load on Jira instances and complicated app integrations may cause relatively slower issue loading times after issue transitions.

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