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If WhatsApp integration is enabled, your users' data (WhatsApp name and phone number) is stored in Issue Properties in Jira and is only accessible via Jira API.

Please note that the sub-processors listed on this page apply to all products and should be taken into consideration.

Analytics

Additionally, we store analytics data, using:

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The collection of analytics can be disabled in the application’s Global Settings.

Feedback Collection

We value your input and strive to improve our products and services continuously. To facilitate this process, our application may include features that allow you to provide feedback, comments, suggestions, or other information ("Feedback") directly through the application. We will make reasonable efforts to anonymize and de-identify your Feedback, but please be cautious not to include any personally identifiable information in your submissions. Providing Feedback through the in-app functionality is entirely voluntary. You are not required to submit Feedback, and it will not affect your ability to use our application if you choose not to do so.

Note

Please note that the sub-processors listed on this page that apply to all products should be taken into consideration.