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How you can migrate your SLAs into Time to SLA Plugin?
- Redefine your JEP calendars in Time to SLA → Calendars page
- Redefine your JEP SLAs in Time to SLA → SLA Configuration page
- By default all active SLAs on issue will be displayed in SLA Panel.
- You can also define additional SLA fields in Time to SLA → Custom Fields
- Once your all SLA configurations are complete navigate to Time to SLA → SLA Generation for existing issues and execute a system-wide SLA regeneration. This is a single time operation and it will calculate SLAs for all your existing issues.
- You are ready to go!