Request help
If you need assistance with the app, migrations, or have any questions, submit a request through our support portal. Our support team is always happy to help.
Feature requests
If you have any additional comments, or wish to suggest an enhancement or new feature, get in touch using the Request an enhancement or new feature option in our support portal. Your suggestions help shape our roadmap.
Service Level Agreement (SLA)
Our Product Support SLA covers our products only. For details on our SLA, refer to the Marketplace Partner Program.
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Product training
Non-Appfire Product support
Support for Atlassian application issues
Support cases for older app versions that are only compatible with Jira versions that have reached end-of-life
Feedback & feature requests
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