This article explains how to store the original reporter of the parent issue in the user picker custom field for a newly created issue using Create On Transition app.
Instructions
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In this article, a User Picker (Single user) custom field named Demo User Picker is considered. |
- Add a post-function to the intended transition to create an issue. To add a post-function, navigate to Settings > Issues > Workflows > select the workflow of the project and edit the same.
- Select the Create Issue post function as shown below:
- Select the Custom Fields tab and click Add Custom Field as shown:
- Add the Demo User Picker custom field and add the value: %original_reporter%. This assigns the reporter of the parent issue is copied to the newly created issue.
- Click Update to save the settings. Verify the condition.
- Publish the workflow draft.
- Perform the transition In Progress, as shown below: You notice that for the newly created issue Demo User Picker is assigned as the original reporter (admin) of the parent issue.
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| It is recommended to try the solution provided in a non-production environment and ensure everything is working as expected, before trying in a production environment. |